They need to come take a lesson from a PGA or LPGA Golf Professional.

That could be the easiest answer ever! They need to come take a lesson from a PGA or LPGA Golf Professional. If you’re not sure who to see for the lesson ask around a couple of your friends you know that take lessons. Ask them specific to who is a really good chipping and pitching instructor. Don’t go to the internet as there are too many different methods. Have someone trained with experience as what you think you are doing and what you are really doing could be opposite.